RETURN POLICY (ALL SALES ARE FINAL).
We at From Holl, strive to provide our customers with the best shopping experience possible. Due to the nature of our products, we have implemented a strict no return policy. Once an order has been placed and confirmed, it cannot be returned or exchanged unless it meets the criteria outlined below.
Criteria for Returns (if applicable):
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Defective or Damaged Products: In the unlikely event that you receive a defective or damaged product, please contact us within 3 days of receiving your order. We will work with you to resolve the issue promptly.
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Incorrect Items: If you receive an incorrect item in your order, please notify us within 3 days of receiving your order. We will arrange for the correct item to be sent to you or provide a refund.
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Exceptions: Certain products may be eligible for return under specific circumstances, as determined by From Holl. Please contact us directly for more information.
Non-Returnable Items:
- All digital products or services.
- Customized or personalized items.
- Perishable goods.
- Intimate or sanitary goods.
- Items used or damaged after delivery.
- Clearance or sale items.
Refunds (if applicable):
If your return meets the criteria outlined above, we will process a refund to your original method of payment. Please note that shipping costs are non-refundable.
Contact Us:
If you have any questions about our no return policy or need assistance with a specific order, please contact our customer service team.
Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.